On Track
Potential Delays
Off Track
Not Started
Emergency Response Time Compliance (First Unit on Scene)
Description
Measures the percentage of emergency incidents in which the first fire engine or Advanced Life Support (ALS) unit arrives on scene within 7:30 minutes or less from the time of dispatch for calls in the first due response area. This performance measure reflects the department’s ability to provide timely emergency response, which is critical to life safety, property conservation, and positive patient outcomes. Rapid response times support the City’s Strategic Plan goals related to public safety, service reliability, and community trust.
Measure Status Update
Ensuring response times remain compliant with regulations. Each event provides an opportunity to review event logistics and improve response rates to provide exemplary services to Dunedin and beyond.
Measure Next Steps
Monthly monitoring of response rate compliance.